Welcome to Kikska's Delivery Information page! We're committed to getting your cat's new favorite playground to you as quickly and smoothly as possible, no matter where you are in the world.
- Worldwide Shipping: We offer global delivery through reliable couriers such as UPS, DHL, and FedEx. No matter where you are, our goal is to reach you.
- Shipping Costs: Our shipping rates are determined by the weight of the selected items. You'll see the shipping costs calculated at checkout.
- Order Processing: Once you place an order, we get to work right away! Orders are processed within a maximum of 5 working days.
- Delivery Duration: On average, delivery takes up to 5 working days from the time the order is dispatched. Delivery times may vary based on your location and courier availability.
- Tracking Information: Track your shipment every step of the way! Once your order is dispatched, you'll receive a tracking number via email. Use the provided link to stay updated on your delivery status.
While it's not mandatory, you may be asked to provide a signature upon delivery, especially for larger items. This ensures your package arrives safely and securely.
Your satisfaction is our priority. If you're not completely happy with your purchase, our easy return process is here for you:
- Initiate a Return: Start your return by sending a claim to info@kikska.com. We'll guide you through the process.
- Money-Back Guarantee: We stand by the quality of our products with a guaranteed money-back option. Please refer to our Return Policy for detailed terms and conditions.
Have questions about your order or need help with delivery? Reach out to us at info@kikska.com. We're here to assist you!
Thank you for choosing Kikska. We look forward to delighting your furry friends with our products. Happy shopping!
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